Privacy Policy

PRIVACY POLICY 

Introduction

This Privacy Policy spells out the conditions and manner for the way Tropika Club (Tropika Pte Ltd) website and portal collects, uses, maintains and discloses information collected from each visitor and user (“User”) to its websites https://www.tropika.club and https://magazine.tropika.club and https://deals.tropika.club.(“Sites”). By accessing this website, we assume you accept the Privacy in full. Please do not continue to use the Tropika Club website if you do not accept all of the terms and conditions stated on this page. The following terminology applies to our Terms and Conditions, Privacy Statement as well as any or all other Agreements. 

“Client”, “Customer”, “You” and “Your” refers to you, the person who is accessing this website and accepting Tropika Club’s terms and conditions. This Privacy Policy applies to the Sites and all products and services offered by Tropika Club. By using these Sites, you indicate your acceptance of our Privacy Policy. If you do not agree to this policy, please do not continue to use our Sites. Your continued use of the Sites will be deemed your acceptance to the Privacy Policy. 

“The Company”, “Ourselves”, “We”, “Our” and “Us” refers to our company Tropika Pte Ltd as well as the website Tropika Club. 

“Party”, “Parties”, or “Us” refers to both the Client and Ourselves. 

Cookies

We employ the use of cookies throughout the website. By using Tropika Club website, you consent to the use of cookies in accordance with our privacy policy. Tropika Club uses cookies to monitor the data traffic and personalise the content of the website for your usage. Please note that should you set your browser to refuse cookies, you will not be able to fully utilise the features of this website. Advertisers can also use cookies on or through this website, and this is not controlled by us. Cookies do not contain any confidential information such as your name, home address, phone number or credit card information.

Intellectual Property

Tropika Club owns the intellectual property rights for all materials on the website. All intellectual property rights are reserved. You must not republish materials from the website nor sell, rent or sub-license materials from the website. You are also not permitted to reproduce or replicate material from the website in whole or part.

Management of Your Information 

When you register yourself as a user of this website, when you create an user account, and when you make a booking, you will be asked to provide information about yourself including your name, email address, phone number, postal address, credit card information and other details. This personal data is securely processed by Tropika Club and used for the administration and operations of the website. We might need to share your data with our partners and merchants who might be providing the services that you booked, to whom Tropika Club is allowed to transfer the information provided. Tropika Club may also keep visitor or customer data such as feedback, comments or any other information posted on the website, through messages to customer service or through emails. 

Tropika Club will not contact or solicit the existing customers of the salon, spa or clinic partner, unless it is on the behalf of the partner, via transactional or marketing communication, or when the customer also has an active account with Tropika Club. 

Your personal data will allow Tropika Club to provide you with access to specific parts of the website and also allow us to provide you with the services you wish to book and use. Tropika Club will also be able to send booking confirmations to you and contact you where necessary concerning us or our partners. Tropika Club will also use your personal data for statistical or analytical purposes, as well as to support and improve the design and development of the website. Tropika Club will also use your personal data to contact you (via email or phone) to update you on changes to the website and/or our services. Where you might have indicated accordingly, you agree that Tropika Club may also use your personal data to contact you to share other products and services which may be of interest to you. Where you have indicated accordingly, you agree that Tropika Club may also share your personal data with third parties so that they can contact you to share other products and services which may be of interest to you.

You agree that Tropika Club has the right to transfer your personal data to the Merchant Partner (providing the services that you have selected and booked) and to the payment service provider so that they can process your booking. You can withdraw your consent to the usage of your personal data. If so, please kindly contact Tropika Club with your request. If you do not wish to receive our newsletter, you can click on the “unsubscribe” link. The use of your personal data is limited to the time necessary to comply with the duties provided by the applicable law.

Disclosure of Your Information 

Your personal data will be stored on Tropika Club’s servers globally. Access to your personal data is limited and restricted to Tropika Club’s staff members. The personal data that you provide to Tropika Club may also be shared with third parties who act for us for the purposes set out in the P&C Policy and for the necessary administration and operation of the website. This includes the data processing centres, IT service providers and/or other third parties.

Opting Out

If you do not wish to receive any further information from Tropika Club regarding newsletters, launches, offers, promotions from partners or special events via email, you may unsubscribe by clicking the unsubscribe link in our mailers.Should you decide to have your information removed from the relevant third party(ies), you will need to contact them directly as Tropika Club does not have the legal means to enact the removal process with any third party(ies).

Please note that if you withdraw your consent for a limited purpose, such as for marketing, we may still contact you or use your information for other purposes for which you have not withdrawn your consent and such personal data may still be shared, as permitted under the PDPA and other applicable law.

Website Content and Links

If you find any content or link on our website to be outdated or objectionable, you may contact us regarding this. We will consider your request to update the content or link but have no obligation to do so or to respond directly to you. While we do our best to ensure that the content on this website is correct and accurate, we do not warrant its completeness or accuracy; nor do we commit to ensure that the website remains available or that the material and information on the website is kept up-to-date.

Google OAuth and API Policy Requirements 

For you to register and login using your Google account, the sites are able to, via your Google account, see your personal info, including any personal info you’ve made publicly available and email for the purpose of login onto our sites only. Your data is stored securely at our cloud server and is not used for any other purposes. 

Security

Tropika Club practises reasonable precautions to protect your personal data and store it securely.  Notwithstanding, you should be aware that no method of transmission over the Internet or method of electronic storage has 100% security. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.  Our sites have security measures in place that strive to protect against the accidental loss, misuse, and unauthorised access to your personally identifiable information while under our control.  Such security measures include, but are not limited to, password controls, firewalls, and other industry standard security measures.

Third Party Websites

Users may find advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.  

Disclaimer 

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: 1. limit or exclude our or your liability for death or personal injury resulting from negligence; 2. limit or exclude our or your liability for fraud or fraudulent misrepresentation; 3. limit any of our or your liabilities in any way that is not permitted under applicable law; or 4. exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Limitation of Liability

Neither Tropika Club nor any of its directors, managers, shareholders, partners, employees, agents, representatives and affiliates shall be liable to Partner or any Customer for any loss, liability, damage or expense arising out of or in connection with any act or action or services undertaken between the Partner (or any of its directors, managers, employees, agents or representatives) and Customers. In no event will Tropika Club be liable to the Partner or any Customer for special, indirect, punitive or consequential damages, including, without limitation, loss of profits or lost business, even if Tropika Club has been advised of the possibility of such damages.

If there is any claim made by the Customer against Tropika Club, Tropika Club shall immediately notify the Partner, and promptly after receipt of such notice, the Partner shall assume the defence of such suits, claims or demands and legal counsel for such defence must be approved by Tropika Club prior to being engaged by the Partner to defend such claims. If Tropika Club in its sole discretion so elects, Tropika Club may also participate in the defence thereof. The Partner shall not settle or compromise any claims, suits, demands or consent to the entry of any judgement thereon without prior written consent of Tropika Club. The Partner shall be solely responsible for all costs and expenses incurred as a result of such defence including (without limitation) fees for legal counsel.

Governing Laws, Jurisdiction and Arbitration 

Any and all disputes arising out of, relating to or connected with these Terms, our Privacy Policy, or your use of any part of Tropika Club, shall be referred to the Singapore International Arbitration Centre (“SIAC”) and shall be finally resolved by arbitration under the SIAC Rules by a panel of one (1) arbitrator appointed in accordance with the SIAC Rules. The seat of arbitration shall be Singapore. The Language to be used in the proceedings shall be English. Tropika Club is operated by a Singapore entity, and these Terms are governed by the laws of the Republic of Singapore.

Notwithstanding the above and in the event that you initiate legal proceedings against us, you hereby consent and submit to the exclusive jurisdiction of the Courts in the Republic of Singapore. You agree that all claims that you may have against us arising from or relating to the Tropika Club must be heard and resolved in a court of competent subject matter jurisdiction located in the Republic of Singapore.

Notwithstanding any other provision of these Terms, to the extent that you have in any manner violated or threatened to violate our intellectual property rights, we reserve the right to seek injunctive or other appropriate relief in any Court in the Republic of Singapore and/or the jurisdiction in which such intellectual property rights may have been infringed upon, and you submit to the exclusive jurisdiction of the relevant and respective Courts.

Contacting us

If you have any questions regarding this Privacy Policy, you can contact us at admin@tropika.club.